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Welcome to EDS SMS Marketing Solutions in Saudi Arabia
Unlock the Power of SMS Marketing with EDS
At EDS, we are your trusted partner for SMS marketing in Saudi Arabia. Our cutting-edge solutions and deep industry knowledge help businesses harness the potential of SMS marketing to reach their target audience effectively.
About Us:
About EDS: Your SMS Marketing Experts
Founded in 2006, EDS is a leading provider of SMS marketing services in Saudi Arabia. With a team of dedicated professionals and a commitment to excellence, we’ve been at the forefront of delivering innovative SMS marketing solutions to businesses of all sizes.
Our Services:
SMS Marketing Services Tailored for Success
- Bulk SMS Campaigns: Reach thousands of potential customers instantly with our powerful bulk SMS campaigns.
- Personalized Messaging: Deliver customized messages that resonate with your audience.
- Campaign Analytics: Measure the impact of your SMS marketing efforts with real-time analytics.
- Compliance and Legal Support: We ensure your campaigns adhere to Saudi Arabian regulations.
Why Choose EDS:
Choose EDS for Your SMS Marketing Needs
- Local Expertise: We understand the Saudi Arabian market intricacies and regulations.
- Data Security: Your customer data is safe and handled with the utmost care.
- Exceptional Support: Our team is available to assist you every step of the way.
- Proven Results: We have a track record of driving tangible results for our clients.
Short Codes, Push Notifications, Transactional SMS Saudi Arabia
K
ingdom of Saudi Arabia is a country in Western Asia constituting the bulk of the Arabian Peninsula. With a land area of approximately 2,150,000 km2(830,000 sq mi), Saudi Arabia is geographically the largest sovereign state in the Middle East, the second-largest in the Arab world (after Algeria), the fifth-largest in Asia, and the 12th-largest in the world. Saudi Arabia is bordered by Jordanand Iraq to the north, Kuwait to the northeast, Qatar, Bahrain, and the United Arab Emirates to the east, Oman to the southeast and Yemen to the south; it is separated from Israel and Egypt by the Gulf of Aqaba. It is the only nation with both a Red Sea coast and a Persian Gulf coast, and most of its terrain consists of arid desert, lowland and mountains. As of October 2018, the Saudi economy was the largest in the Middle East and the 18th largest in the world. Saudi Arabia also enjoys one of the world’s youngest populations; 50% of its 33.4 million people are under 25 years old.
The territory that now constitutes Saudi Arabia was the site of several ancient cultures and civilizations. The prehistory of Saudi Arabia shows some of the earliest traces of human activity in the world.[11] The world’s second-largest religion, Islam, emerged in modern-day Saudi Arabia. In the early 7th century, the Islamic prophet Muhammad united the population of Arabia and created a single Islamic religious polity. Following his death in 632, his followers rapidly expanded the territory under Muslim rule beyond Arabia, conquering huge and unprecedented swathes of territory (from the Iberian Peninsula in the West to modern-day Pakistan in the East) in a matter of decades. Arab dynasties originating from modern-day Saudi Arabia founded the Rashidun (632–661), Umayyad (661–750), Abbasid (750–1517) and Fatimid (909–1171) caliphates as well as numerous other dynasties in Asia, Africa and Europe.
ECONOMY
As of October 2018, Saudi Arabia is the largest economy in the Middle East and the 18th largest in the world. Saudi Arabia has the world’s second-largest proven petroleum reserves and the country is the largest exporter of petroleum. It also has the fifth-largest proven natural gas reserves. Saudi Arabia is considered an “energy superpower”. It has the third highest total estimated value of natural resources, valued at US$34.4 trillion in 2016. Saudi Arabia’s command economy is petroleum-based; roughly 63% of budget revenues and 67% of export earnings come from the oil industry. It is strongly dependent on foreign workers with about 80% of those employed in the private sector being non-Saudi. Challenges to the Saudi economy include halting or reversing the decline in per-capita income, improving education to prepare youth for the workforce and providing them with employment, diversifying the economy, stimulating the private sector and housing construction, and diminishing corruption and inequality.
Locations:
| Riyadh Jeddah Mecca Medina Hofuf Ta’if Dammam |
Buraidah Khobar Tabuk Qatif Khamis Mushait Ha’il Hafar Al-Batin |
Jubail Kharj Abha Najran Yanbu Al Qunfudhah |
SMS Marketing FAQ’s
Sure, marketers have been experimenting with it for months, sending one or two short messages. But few of you have fully integrated it into your email marketing strategy, even fewer into your overall marketing plan.
As with anything new, learning how this new channel fits into your cliché of marketing initiatives can be painstaking. However, by avoiding it, you could be missing out on building more powerful brand awareness, increasing the performance of your other channels, and driving new leads.
In fact, when most consumers spend an average of five hours a day on their mobile devices, we’d say you’re missing out BIG time.
To help you understand SMS marketing more fully, and use it to its fullest potential, we’ve put together these SMS marketing FAQs to explain the who, what and how of this channel.
what are the opt in/opt out rules for SMS marketing?
The Telecommunications Regulatory Authority (TRA) created rules that must be followed if you want to use SMS marketing:
You must state the frequency of your SMS messages. In other words, how often you’ll be sending these messages to people who have signed up for them.
You must provide a way to reach customer support, e.g. “Text HELP”
You must include a message about cellular providers, e.g. “Msg & Data rates may apply”
You must include a link to your Terms and Conditions
You must always let your subscribers know they can opt out of messages and provide a way to do so, e.g. “Text STOP to unsubscribe.”
The TRA incites harsh punishments for those who don’t follow the standards it’s set out for SMS marketing. We’re not talking a slap on the wrist – more like a slap with heavy fines.
What is a Sender-Id?
The sender-id is the originating number (or alpha string) that appears on the recipient’s phone. A sender-id is a string of up to 11 characters. First 2 characters represents “AD” means Promotion, which followed by an hyphen(-). You can use remaining 8 characters of the sender-id. It could be your company name or brand name. For example, if your company name is BulkSMS then the sender-id can be like AD-BulkSM
Do you offer technical Support?
Yes, technical support is available through email and phone. We have technical staff available 24 Hours a day. You can raise a support ticket to notify a problem with our tech support team.
How will I know if the messages are delivered?
It’s important to regularly maintain your contact list to ensure that you are not sending messages to invalid numbers. We provide you with real time delivery reports with details of message sent and their delivery status.
Can I freely send SMS to anybody?
No, it is recommended to have the recipient’s consent to send messages to them. They should identify who is sending the message. You should provide a functional unsubscribe facility for the target recipients.
Why the messages are not delivering?
There can be various reasons for this.
• You might be sending the messages to a number listed in TRA registry.
• The mobile is in a not reachable place with low or no network signal.
• There may be a handset problem. Put your mobile SIM card in another handset and try.
What is developer API?
Developer API (Application Programming Interface) is a medium which provides the options to request and execute the SMS functionalities. Our HTTP based API extends our sms functionalities by allowing you to integrate the sms features with your Web and Desktop applications
how often should I send my SMS marketing campaigns?
Frequency of messages should be no more than two to three times a month, especially as you’re building your list and nurturing trust with your subscribers on this channel. Don’t send the same message over and over again. If it’s the same offer, say it a different way.
what time of day should I send messages via SMS?
Set your SMS marketing campaigns to send only during business hours of business days. This channel is still personal. Even though subscribers have explicitly opted in to receiving messages to you, they’re still going to be wary of this marketing channel. Don’t wear out your welcome; be respectful of subscribers’ time and attention.
what’s appropriate to promote in my SMS marketing?
The best topics to promote with your SMS messages include:
promotional – giveaways, discounts, special sales
surveys – ask your prospects or customer what they think
customer service – follow up with your customers with appointment times or to get feedback on service interactions
transactional – send receipts and reminders
event invitations – invite guests to your events with a short message
Can I include images in my SMS messages?
That’s a big no. At least at this point in the lifetime of SMS marketing, there’s no way to include images in your SMS messages. Less work for your creative team, but a little more work on the creative side for you.
How many words should I include in my copy?
Not many. This is no time to be verbose. Network providers limit SMS marketing messages to 160 characters in English and 70 Characters in Arabic message. You’ll have to get to the point while enticing your SMS subscriber to take action. We won’t lie – this is no easy feat. SMS marketing is a new channel, and as such, comes with new challenges. No doubt learning to write concisely AND persuasively will be a learning curve, but it’s a must if you want your SMS marketing to be a success.
What tone should I strike in my messages?
SMS is a casual communication channel in our personal lives, so striking a more casual tone in your SMS marketing messages is appropriate. Striking too professional of a tone with SMS can come off sounding cold or standoffish. However, avoid swinging too far to the other side of the fence in being overly casual. Don’t use abbreviations or slang unless it’s a typical part of your already established branding.
How do I get people to sign up for my SMS marketing?
You can ask existing subscribers to opt in for SMS marketing campaigns. Remember, you must gain explicit consent from them and record exactly how and when you received that consent. You can also gain new SMS subscribers along with new email subscribers by updating any website forms to include an option for SMS marketing. Again, make sure it is 100% clear what people are opting in to receive.
How do I integrate my SMS campaigns with my other channels for message consistency?
SMS isn’t just a powerful channel on its own. It increases the potency of an entire lifecycle marketing strategy when combined with other channels such a website and email marketing. Integrate your SMS messaging through marketing automation campaigns. When someone takes an action (or doesn’t take an action), you can set up a personalized SMS message to send to them to increase the likelihood of conversion.
Do I have to purchase separate software to send SMS marketing campaigns?
You can choose to set up your SMS marketing through software services dedicated to this one channel. You can also set up your SMS marketing through many marketing automation services and email service providers who have now built SMS capabilities into their systems. We recommend the latter approach, as it supports an integrated lifecycle marketing approach that will ultimately make your entire marketing program a success.
How effective is SMS marketing, really?
When it’s all said and done, SMS isn’t a solution for every marketing challenge out there. SMS does have its advantages and definite downsides. These should probably be considered, depending on your use case, before settling on it.