faq’s TELEMARKETING SERVICes

Telemarketing is not a new concept. It has been used for many decades by many businesses to generate leads through the phone. Just like in the past, today also telemarketing comes with ample benefits. It saves you money and time as compared to personal selling. Moreover, it offers the same benefits a business gets from direct contact with leads. Alongside this, it also offers great revenue.

Telemarketing is marketing implemented via the telephone with a targeted business as the receiver. Telemarketing covers a variety of areas including appointment setting & lead generation, market research, sales pa services, data services and inbound campaigns. Each area is designed to ensure that our client can have an opportunity to sell their product and/or service to another business.

Telemarketing is an efficient way to reach new clients and drive success for businesses. It’s a great way to build a foundation by building rapport with target businesses by gathering information to establish sales opportunities for our clients.

Telemarketing is an effective tool for small businesses that can’t afford or don’t have enough time to dedicate to face-to-face marketing. Telemarketing is particularly useful when you are selling a product or service outside your local area and want to reach the masses, rather than just those in your local community. Using telemarketing means that you can contact thousands of leads at the same time, giving you access to prospective customers across the world rather than just limited to one region or city.

Telemarketing Agency’s employ a team of experienced Telemarketing Account Managers who can hit the ground running, accelerating your new business growth. Our Telemarketing Account Managers are supported by a professional management team that collectively will develop winning sales strategies targeted at a precise audience resulting in quick wins and an outstanding return on your investment.

Telemarketing Agencies are popular with small, medium and large businesses; their customers share one common objective to solve a problem. The services we provide t could mean, at a basic level, cleansing a database.

There are around many Telemarketing Agencies in the UAE. They vary in size from smaller, more boutique agencies to large call centres employing thousands of agents. It is essential to select an agency with the right type of experience and resource for your campaign. For example, if you require one telemarketing account manager, you may find a smaller boutique agency that will be better equipped. However, if you need to place 10+ FTE agents, you will be better placed to work with a larger agency.

A good Telemarketing Agency will set targets, also known as ‘key performance indicators. They will measure metrics that include; the number of dials, the number of decision-makers connects, and the number of conversions.

Every campaign is different, and there will be many variables that will impact the results, including; current contract status, opportunity value, the strength of the brand, and proposition. Overall in the world of Telemarketing, we work on average conversion ratios of 10%

Telemarketing can be a great way to put the right message in front of potential customers. However, if not done in the right way, it can lead to loss of business. Ensure that you only use the best telemarketing strategy for your business with EDS. Our platform gives you the flexibility to implement good telemarketing strategies all in one platform.